You will receive a message from us at the email you submitted your order with, which will include the order number and the items ordered in an invoice.

Once the order has been packed and shipped, you will receive a separate shipping confirmation to the same email with the tracking number from our logistics partner.

Changes to the shipping address must take place before the order is processed and shipped. In the case that the shipping address was entered incorrectly, we will do our best to rectify the issue.

We anticipate providing shipping outside of the continental United States. The expenses associated with shipping the order internationally will be the responsibility of the customer.

All orders received prior to 5pm PST are processed and shipped from our West Coast fulfillment facility via Fedex, UPS, DHL or USPS within 1-2 business days of being received.

Once the order is shipped, it normally takes 3-5 business days, dependent on your region, for your order to be delivered. For international orders please allow 7-21 business days for delivery.

If your order is delayed of you have any shipping related concerns please reach out to us and we will be happy to assist you.

We stand by our satisfaction guarantee with each order so if you really do find that the product isn't for you we will take care of you.

You can visit our press site at Presshook

If you have any further questions you can message us directly using our contact form.