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Hey hotpot fam! We know you're here for some spicy goodness, but before you chow down on our Chongqing Chili Crisp and other mouthwatering treats, let's talk about our policies. We're not trying to bore you with legal mumbo jumbo or make you feel like you need a law degree to understand our rules. We just want to be upfront and honest about how we do business and what we stand for.

So what exactly are these policies we're talking about? We've got a Privacy Policy to keep your personal info safe, a Shipping Policy to make sure your orders get to you ASAP, and a fair Return Policy to make things right if something's not quite to your liking. And because we value your privacy and rights, we've also got a Cookie Policy and a California Consumer Privacy Act (CCPA) notice for our Cali customers.

Now we know reading policies isn't exactly thrilling, but at Hotpot Queen, we're all about transparency and fairness. We want you to feel confident shopping with us, knowing that we're not trying to pull any funny business. So go ahead and check out our policies if you're curious, and if you have any questions, we're here for you.